Poor customer service, no customer service at all. *****s!

Item: Rain
Rating: 1
Author: Morongwa M

Don’t even deserve this one star! My sim card has been “out of service” for weeks now. So I basically paid for nothing. Now they want me to pay again before they sort out the “no service”. Why should I pay if I’m not certain/guaranteed that it will be fixed? I’VE ALSO BEEN WAITING FOR AN AGENT TO CALL ME FOR THE LAST WEEK.

Helpful (0)

Replies (1)

Rain's replyOfficial

02 Oct 2020, 16:19

Hi *****gwa M

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

Rain's reply02 Oct 2020, 16:19

Official