Poor customer service from Rain

Item: Rain
Rating: 1
Author: Nompumelelo M

I was disconnected to day, when a payment was made on time. Calling the centre with no response. Poor service! Such an inconvenience !

Helpful (0)

Replies (2)

Nompumelelo M's updateReviewer Update

20 May 2024, 19:48

Nobody seem to attend to customers concerns, have made payment on time, and inconvenienced badly , for no good reason , no one getting back to address the issue!

Nompumelelo M's update20 May 2024, 19:48

Reviewer Update

Nobody seem to attend to customers concerns, have made payment on time, and inconvenienced badly , for no good reason , no one getting back to address the issue!

Rain's replyOfficial

21 May 2024, 08:50

Hi Nompumelelo Moloi,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply21 May 2024, 08:50

Official