TM
Thami M

1 reviews | Active since Jan 2014

06 May 2025, 07:53

Poor customer service

I have been a customer for 5 years and the service of rain has deteriorated so badly, if it's not the billing it's the network issue. I have logged a ticket for my billing issue which is still yet to be resolved logged 3 tickets now. There is always something with the service.

0
Replies (1)
Rain
Rain's reply06 May 2025, 08:27
Official
Hey Thami,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.