OK
Obakeng K
1 reviews | Active since Nov 2020
01 Dec 2020, 08:22
poor customer service
been without internet since midnight taking longer to resolve my issue
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
01 Dec 2020, 08:56Hi
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
Rain's reply01 Dec 2020, 08:56
Official
Hi
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
OK
Obakeng K's updateReviewer Update
02 Dec 2020, 08:36HI RAIN
PLEASE CAN YOU GUYS HELP ME OR TELL ME IF YOU ARE NOT INTERESTED IN HELPING ME
I PURCHASED 5G INTERNET PACKAGE THE PACKAGE HASD NOT BEEN WORKING SINCE THE 26 OF NOVEMBER 2020
NOW ITS THE 2ND OF DECEMBER I AM BEING TOLD NOW TO PAY EXTRA 70 PRO RATAS WHICH SINCE I RECEIVED THE DEVICE AND THE SIM I HAVE BEEN UNABLE TO USE IT.!!!!!HOW CAN I PAY FOR SOMETHING THAT I DID NOT USE.
STAY AWAY FROM RAIN GUYS THEIR CUSTOMER SERVICE IS VERY VERY HORRIBLE.
WOULD NOT RECOIMMEND IT TO ANYONE
PLEASE CAN YOU GUYS HELP ME OR TELL ME IF YOU ARE NOT INTERESTED IN HELPING ME
I PURCHASED 5G INTERNET PACKAGE THE PACKAGE HASD NOT BEEN WORKING SINCE THE 26 OF NOVEMBER 2020
NOW ITS THE 2ND OF DECEMBER I AM BEING TOLD NOW TO PAY EXTRA 70 PRO RATAS WHICH SINCE I RECEIVED THE DEVICE AND THE SIM I HAVE BEEN UNABLE TO USE IT.!!!!!HOW CAN I PAY FOR SOMETHING THAT I DID NOT USE.
STAY AWAY FROM RAIN GUYS THEIR CUSTOMER SERVICE IS VERY VERY HORRIBLE.
WOULD NOT RECOIMMEND IT TO ANYONE
OK
Obakeng K's update02 Dec 2020, 08:36
Reviewer Update
HI RAIN
PLEASE CAN YOU GUYS HELP ME OR TELL ME IF YOU ARE NOT INTERESTED IN HELPING ME
I PURCHASED 5G INTERNET PACKAGE THE PACKAGE HASD NOT BEEN WORKING SINCE THE 26 OF NOVEMBER 2020
NOW ITS THE 2ND OF DECEMBER I AM BEING TOLD NOW TO PAY EXTRA 70 PRO RATAS WHICH SINCE I RECEIVED THE DEVICE AND THE SIM I HAVE BEEN UNABLE TO USE IT.!!!!!HOW CAN I PAY FOR SOMETHING THAT I DID NOT USE.
STAY AWAY FROM RAIN GUYS THEIR CUSTOMER SERVICE IS VERY VERY HORRIBLE.
WOULD NOT RECOIMMEND IT TO ANYONE
PLEASE CAN YOU GUYS HELP ME OR TELL ME IF YOU ARE NOT INTERESTED IN HELPING ME
I PURCHASED 5G INTERNET PACKAGE THE PACKAGE HASD NOT BEEN WORKING SINCE THE 26 OF NOVEMBER 2020
NOW ITS THE 2ND OF DECEMBER I AM BEING TOLD NOW TO PAY EXTRA 70 PRO RATAS WHICH SINCE I RECEIVED THE DEVICE AND THE SIM I HAVE BEEN UNABLE TO USE IT.!!!!!HOW CAN I PAY FOR SOMETHING THAT I DID NOT USE.
STAY AWAY FROM RAIN GUYS THEIR CUSTOMER SERVICE IS VERY VERY HORRIBLE.
WOULD NOT RECOIMMEND IT TO ANYONE