SZ
Sphelele Z
1 reviews | Active since Sept 2020
02 Nov 2020, 16:16
Poor customer service
I disconnected my sim card last month. To my surprise on Saturday you debited money in my account... Send email in the morning and this lady didn't assist me. Poor customer service
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
02 Nov 2020, 16:27Hi Sphelele Z
Trust you are well and keeping warm..
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm..
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply02 Nov 2020, 16:27
Official
Hi Sphelele Z
Trust you are well and keeping warm..
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm..
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
SZ
Sphelele Z's updateReviewer Update
03 Nov 2020, 08:45When should I receive a call ????
SZ
Sphelele Z's update03 Nov 2020, 08:45
Reviewer Update
When should I receive a call ????
SZ
Sphelele Z's updateReviewer Update
05 Nov 2020, 08:11I'm still waiting for my refund from Rain. ????????????????
SZ
Sphelele Z's update05 Nov 2020, 08:11
Reviewer Update
I'm still waiting for my refund from Rain. ????????????????