TM
Thomas M
1 reviews | Active since Sept 2020
07 Apr 2025, 12:22
Poor customer service
Rain is using a Philippines company for customers service so that they can take your money without your consent. And what about job creation in South Africa we support Rain but rain creates jobs in the Philippines. And those people don't know English and everything you explain to them they don't understand. Rain customers service is the worse ever.
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
07 Apr 2025, 12:42Hi Sak's,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Rain's reply07 Apr 2025, 12:42
Official
Hi Sak's,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
TM
Thomas M's updateReviewer Update
07 Apr 2025, 13:25I never got any missed calls from you. I get money on the 25th why would I change my payment date. I never requested any date change if you claim I did I am now telling you return my date to the 25th
TM
Thomas M's update07 Apr 2025, 13:25
Reviewer Update
I never got any missed calls from you. I get money on the 25th why would I change my payment date. I never requested any date change if you claim I did I am now telling you return my date to the 25th
TM
Thomas M's updateReviewer Update
07 Apr 2025, 13:28And return my money I will pay you on the 25th i never changed to the 1st on 25th I paid you then on the 1st you take money again .
TM
Thomas M's update07 Apr 2025, 13:28
Reviewer Update
And return my money I will pay you on the 25th i never changed to the 1st on 25th I paid you then on the 1st you take money again .
TM
image.png 255.58 KByou call and when I answer you hang up what kind of game is this your wasting my time
Thomas M's updateReviewer Update
07 Apr 2025, 14:33image.png 255.58 KByou call and when I answer you hang up what kind of game is this your wasting my time
TM
Thomas M's update07 Apr 2025, 14:33
Reviewer Update
image.png 255.58 KByou call and when I answer you hang up what kind of game is this your wasting my time
TM
Thomas M's updateReviewer Update
10 Apr 2025, 14:22You took money out of my account saying it's because of a date change and I didn't do such a thing last month you did the same you took money on the 1st and I raised it you returned it 1st April you take money again and when I raised it you tell me it's me who change dates. Stop taking money from my account I pay manual and return my today
TM
Thomas M's update10 Apr 2025, 14:22
Reviewer Update
You took money out of my account saying it's because of a date change and I didn't do such a thing last month you did the same you took money on the 1st and I raised it you returned it 1st April you take money again and when I raised it you tell me it's me who change dates. Stop taking money from my account I pay manual and return my today