PP
Petsa P
1 reviews | Active since Jul 2020
21 Jan 2025, 12:13
POOR CUSTOMER SERVICE
Since the month of November 2024 complaining that their sim card don't allow me to make calls . They keep on saying will receive a call from support to assist and yet they are quick to debit their money but i am not getting value for my money .
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
21 Jan 2025, 13:10Hi Petsa P,
Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the connection issue, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the connection issue, and we'll be in contact soon.
Regards,
rain.
Rain's reply21 Jan 2025, 13:10
Official
Hi Petsa P,
Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the connection issue, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the connection issue, and we'll be in contact soon.
Regards,
rain.
PP
Petsa P's updateReviewer Update
22 Jan 2025, 10:53How long is this escalation going to take place because since November 2024 they were telling me same stories ?
PP
Petsa P's update22 Jan 2025, 10:53
Reviewer Update
How long is this escalation going to take place because since November 2024 they were telling me same stories ?
PP
Petsa P's updateReviewer Update
24 Jan 2025, 10:31Funny part the relevant team will contact me , but haven't receive a call yet and my money is being debited . So do i look like a fool to you or what , because clearly Rain just do as they please while i don't receive any service from them . Why don't we cut the sims cut because I'm not getting what i paid for , all i get since November they are busy escalating to the relevant department .
PP
Petsa P's update24 Jan 2025, 10:31
Reviewer Update
Funny part the relevant team will contact me , but haven't receive a call yet and my money is being debited . So do i look like a fool to you or what , because clearly Rain just do as they please while i don't receive any service from them . Why don't we cut the sims cut because I'm not getting what i paid for , all i get since November they are busy escalating to the relevant department .