MS
Mbalenhle S
1 reviews | Active since Jan 2022
02 Sept 2022, 13:15
Poor customer service
My internet have been down since 11:58 , iam working from home , requested for support for mor than 5 times no one assisted , I call the call center a consultant called Nokwanda dropped the call , iam ****in paying aR699 for this stupid internet
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
02 Sept 2022, 13:29Hi Mbalenhle.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Rain's reply02 Sept 2022, 13:29
Official
Hi Mbalenhle.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
MS
Mbalenhle S's updateReviewer Update
02 Sept 2022, 13:42Is that the reason on to why you can't even call or send communication to advis me about that, so if 5g as a problem does dat mean we should downgrade because we seem to be paying for a service dat not working
MS
Mbalenhle S's update02 Sept 2022, 13:42
Reviewer Update
Is that the reason on to why you can't even call or send communication to advis me about that, so if 5g as a problem does dat mean we should downgrade because we seem to be paying for a service dat not working
MS
Mbalenhle S's updateReviewer Update
02 Sept 2022, 14:25Do you know how long it will take?
MS
Mbalenhle S's update02 Sept 2022, 14:25
Reviewer Update
Do you know how long it will take?
MS
Mbalenhle S's updateReviewer Update
02 Sept 2022, 14:30The internet just worked for 5 min now it has stopped again
MS
Mbalenhle S's update02 Sept 2022, 14:30
Reviewer Update
The internet just worked for 5 min now it has stopped again