LM
Lindy M

1 reviews | Active since Jul 2020

30 Jul 2020, 11:10

POOR CUSTOMER SERVICE AND SUPPORT

I lost my sim card, emailed a gazillion times requesting help for a sim swap and nothing, NO RESPONSE. I even had to cancel my sim and now I'm billed i will be billed for canceling? I mean, what! very poor customer service.

0
Replies (2)
Rain
Rain's reply30 Jul 2020, 11:15
Official

Hi Lindy

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline
LM
Lindy M's update26 Aug 2020, 14:14
Reviewer Update
Good day

Your service providers still haven't me, whats going on?????????????????