YM
Yingwane M
1 reviews | Active since Dec 2025
19 Dec 2025, 08:14
Poor Customer Service and Refund Delay
I requested a refund after my order was not delivered. It has now been more than 10 working days, and I have still not received my refund. Each time I follow up, I am informed that the matter has been escalated, but there has been no resolution to date.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
19 Dec 2025, 09:07Hi Yingwane
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply19 Dec 2025, 09:07
Official
Hi Yingwane
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
YM
Yingwane M's updateReviewer Update
19 Dec 2025, 09:09Please call me urgently this is so frustrating
YM
Yingwane M's update19 Dec 2025, 09:09
Reviewer Update
Please call me urgently this is so frustrating
YM
Yingwane M's updateReviewer Update
19 Dec 2025, 09:10Cancel please and refund me ASAP
YM
Yingwane M's update19 Dec 2025, 09:10
Reviewer Update
Cancel please and refund me ASAP
YM
Yingwane M's updateReviewer Update
19 Dec 2025, 09:11Please send proof of cancellation
YM
Yingwane M's update19 Dec 2025, 09:11
Reviewer Update
Please send proof of cancellation