GJ
Genevieve J

1 reviews | Active since Jul 2020

19 Aug 2020, 20:43

Poor customer service and no internet connection

Rain has such poor service I cant belief it.

Please note that this issue is now a huge concern. I have sent and paid for subscription that is so useless its not even the praise worth. I am so very disappointed in you bad service. You accept our payments but yet you dont do anything to help your customers to get better internet service. This is an absolute nightmare and so unacceptable. You cannot expect your business to grow with this terrible service. Yet you dont give any feedback or help its a shame and scandal that such a big company has the worst service I have ever experienced. I am stuggling for the past 2 weeks to get internet service but is constantly a huge disaster. You have to up your game and yet you expect us your clients to pay for a full month but your service is of the worse eve.

I an dissapointed beyond words.

0
Replies (1)
Rain
Rain's reply21 Aug 2020, 12:16
Official
Hi Genevieve J
Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline