TM
Tawanda M
1 reviews | Active since Jun 2020
30 Jun 2020, 11:29
POOR CUSTOMER SERVICE AND ARROGANCE TO CLIENTS
ORDERED MY SIM CARD ON THE 23RD OF JUNE AND GOT EMAIL CONFIRMATION THAT MY ORDER WAS BEING PROCESSED AND ON THE 25TH I RECEIVED MY ORDER AND WAS PLEASED, WAITED PATIENTLY FOR THE 2 TO 24HRS ACTIVATION PERIOD, BUT UP TO TODAY STILL HAVEN'T BEEN ACTIVATED. TRIED NUMEROUS TIME TO SEND EMAILS BUT NO ONE CARED TO ASSIST ME TRIED CALLING STILL NO HELP. ITS BEEN 6 DAYS NOW AND STILL WAITING THAT MAYBE ONE DAY THEIR CLOCK WILL NOTIFY THEM THAT 2 TO 24HRS ACTIVATION PERIOD HAS LAPSED WAY BACK.
Helpful (0)
Replies (2)0
Replies (2)Rain's replyOfficial
30 Jun 2020, 12:03Hi Tawanda
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Rain's reply30 Jun 2020, 12:03
Official
Hi Tawanda
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
TM
Tawanda M's updateReviewer Update
30 Jun 2020, 12:09Hi Fattima
I have been hearing this the same tune, "Please note one of our agents will be in contact with you to assist ." For the longest I need a solutions to this matter
I have been hearing this the same tune, "Please note one of our agents will be in contact with you to assist ." For the longest I need a solutions to this matter
TM
Tawanda M's update30 Jun 2020, 12:09
Reviewer Update
Hi Fattima
I have been hearing this the same tune, "Please note one of our agents will be in contact with you to assist ." For the longest I need a solutions to this matter
I have been hearing this the same tune, "Please note one of our agents will be in contact with you to assist ." For the longest I need a solutions to this matter
