KK
Kabelo K
1 reviews | Active since Mar 2023
12 Aug 2024, 14:24
Poor customer service
I have since logged a query on the 23 of July 2024 to get my mobile sim cards replaced as I have lost both of them due to an unfortunate incident, till this day I haven't had any communication from RAIN, yet they're quick to send me Price Increase e-mails!!! This is poor service. *** - request a call *** or e-mail ***
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Rain's replyOfficial
12 Aug 2024, 15:57Hi Kabelo K,
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Rain's reply12 Aug 2024, 15:57
Official
Hi Kabelo K,
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.