lM
lungi M

1 reviews | Active since Jun 2018

02 Oct 2025, 20:27

Poor customer service

If could give 0 stars i would. They deduct payments on the dates not agreed on. Than not give call back when assistance and explanation is needed..they chat bot will keep giving you automated repeated messages to tell you it's been escalated. Meanwhile they have your money and keep asking for me and switch of service..This is a horrible service provider and the customer service is worse.

0
Replies (1)
Rain
Rain's reply03 Oct 2025, 07:49
Official
Hi lungi

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.