Poor Customer service
I find the customer service level from Rain Mobile non-existent. I have numerous queries regarding service in Swellendam. From speed that is advertised, which is never achieved, down to network signal that also fluctuates. But I have had no response. These are my query support references:
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Is this business successful, or is the lack of business response being blamed on Covid?
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Replies (1)
Rain's replyOfficial
24 Jul 2020, 10:45Hi Robert
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply24 Jul 2020, 10:45
Official
Hi Robert
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline