Poor Customer Service

Good day

Please do assist I took a home router with rain few months ago I have being trying to get hold of them to change my debit date, but was difficult to do so until this past yesterday where they contacted me after exposing their pathetic/ disgusting customer care, I spoke to a consultant whom promised to change my debit date with immediate effect however that was not done, on Monday and they've tried to my account which doesn't have funds and now my service is blocked due to failed debit order which is going to incur more charges to bank and on top of that I have never received any allocation of minutes from March till now, that *********** consultant promised me the debit order will go off on the 1st as I requested and she made a promise, also promised to come back regarding my allocation even now I'm still waiting and I'm sick and tired of this pathetic, disgusting customer care rendering to their client this is pathetic, I need my service to be reconnected according to the last conversation I had on Saturday with that *********** good for nothing consultant who **** to me. Cell: *** Email: ***