Poor customer service

Item: Rain
Rating: 1
Author: Basetsana M

Canceled my subscription but was debited month end. Tried calling for the whole week but the call isn't answered. Totally unacceptable😑 😤.

Helpful (0)

Replies (1)

Rain's replyOfficial

01 May 2025, 09:36

Hi Basetsana,

Thank you for bringing your payment query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply01 May 2025, 09:36

Official

Hi Basetsana,

Thank you for bringing your payment query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.