Poor customer service

Item: Rain
Rating: 1
Author: Margaretha S

I have been struggling with cancelling my rain subscription since 25 April 2025. I have submitted mutliple queries via email and online, without success. No one has come back to me to assist with this. I have not been using the wifi since 10 April due to no signal, and I am now paying for a service that I am not using at all. No feedback from Rain thus far.

Helpful (0)

Replies (1)

Rain's replyOfficial

08 May 2025, 21:21

Hi Margaretha S,

Thank you for bringing your cancelation query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply08 May 2025, 21:21

Official