Poor Customer care+poor network+Empty promises =Rain

So I signed up for the 101 5G router package from Rain and I was promised I'd only start paying my premiums July 25th of this year "Good deal" so I thought.😒 Not only did they disconnect me on the first but I also received a payment link with double the initial amount.I honestly thought they'd live up to their promise this time,I tried calling their support line only for the phone to hang up after almost an hour (52 minutes,28 minutes, 17 minutes, 5minutes, 2 minutes, 37 minutes) Respectively. I then thought their support will attend to me since after the 4th(5minutes) hold I received an email with a case number or something like that. I then rep**** to the email stating what exactly was my problem.... We are almost halfway through the month, no response/communication whatsoever..... Ai ID just like for them to come collect their empty promise😡