CS
Cleopatra S

1 reviews | Active since Sept 2021

28 Jan 2025, 18:02

Poor connection poor customer service support agent

I have not had connectivity since yesterday I call their contract centre then answers a thing that sounds like a Chinese robot who put me on hold for 16min mind you we calling from our cellphones. I am based in Roodepoort he then tells me I am having issues as I'm connected to the towar in Sandhurst, ***,, this is becoming a **** show every single month

0
Replies (1)
Rain
Rain's reply28 Jan 2025, 18:06
Official
Hi Cleopatra S,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.

Thank you.
rain.