Poor connection

I am extremely frustrated and disappointed with the continued instability of your network. For the past week, the service has been unreliable to the point of being unusable. One particular incident that stands out happened during an important meeting—I was speaking when suddenly no one could hear me. Upon checking, I noticed that the network had reset the time to 10:30 from 16:00. This is absolutely unacceptable.

What makes this even more infuriating is the fact that I diligently pay my monthly premium without fail. Yet, the quality of service I receive is shockingly poor. It feels like not a single week can go by without an issue. I am honestly questioning the reliability and professionalism of your company.

As I write this complaint, I am forced to use my mobile data because your service has failed me again. This is beyond inconvenient—it's disruptive and costly.

I expect a prompt response and resolution to this matter. I also believe compensation is due for the repeated disruptions and poor service I’ve endured.