NN
Nthabiseng N
1 reviews | Active since Dec 2024
31 Dec 2024, 21:33
Poor connection and service
Worst experience ever,I've been having connection issues since I bought it,I reported the issue and nothing was done,they told me to face my router to mahikeng hospital,I'm in gauteng..how sick is that...I made numerous calls and they said they've escalated until I stopped paying,because what the ****...when I paid they said I'll be reconnected,that the issue will be sorted since they are able to pick up my payment,I'm still not connected and they've said they have escalated the matter since the 14th of December and that they'll revert to me...we are now going into 2025 and still nothing...I've never seen something so useless in my life.
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Replies (2)0
Replies (2)
Rain's replyOfficial
02 Jan 2025, 07:22Hi Nthabiseng N.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply02 Jan 2025, 07:22
Official
Hi Nthabiseng N.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
NN
Nthabiseng N's updateReviewer Update
02 Jan 2025, 16:00This is exactly the kind of nonsense I was referring to,check your records I even sent an email stating that I will not pay for services that are not working for me and the reason I paid again was because they said the connectivity issue is resolved and that I can continue, your last agent even advised that I do a Sim replacement.
NN
Nthabiseng N's update02 Jan 2025, 16:00
Reviewer Update
This is exactly the kind of nonsense I was referring to,check your records I even sent an email stating that I will not pay for services that are not working for me and the reason I paid again was because they said the connectivity issue is resolved and that I can continue, your last agent even advised that I do a Sim replacement.