RC
Ryan C
1 reviews | Active since Jun 2020
23 Jun 2020, 16:14
Poor connection and no support
I have changed from the 19 hour package to the 4g unlimited package and the signal is shocking. I cannot do anything, definitely nowhere near the 10mbs as advertised, I have left numerous emails for Rain to get back to me but no reply.
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Replies (2)RC
Ryan C's updateReviewer Update
23 Jun 2020, 17:35From the above I was contacted by Rain and explained that due to increase on my closest tower the connection would fluctuate, so please all those on the Internet kindly stop using it....only joking, lol
RC
Ryan C's update23 Jun 2020, 17:35
Reviewer Update
From the above I was contacted by Rain and explained that due to increase on my closest tower the connection would fluctuate, so please all those on the Internet kindly stop using it....only joking, lol
Rain's replyOfficial
24 Jun 2020, 18:24Hi Ryan.
Trust you are well and keeping warm.
Please accept my humble apologies for the service you have received thus far.
An agent will be in contact with you to assist you.
Stay safe.
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service you have received thus far.
An agent will be in contact with you to assist you.
Stay safe.
Regards
Fattima
Rain's reply24 Jun 2020, 18:24
Official
Hi Ryan.
Trust you are well and keeping warm.
Please accept my humble apologies for the service you have received thus far.
An agent will be in contact with you to assist you.
Stay safe.
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service you have received thus far.
An agent will be in contact with you to assist you.
Stay safe.
Regards
Fattima