WK
Wesley K

1 reviews | Active since Sept 2012

09 Mar 2022, 12:50

Poor connection

Hi i have paid but I can't connect well to the Internet I've moved the router around but nothing changes

0
Replies (7)
WK
Wesley K's update09 Mar 2022, 16:23
Reviewer Update
This has been going on since 1st of March and it's every day
WK
Wesley K's update11 Mar 2022, 22:18
Reviewer Update
No there are no outrages I can't even open Google on any device can you provide me with contact number for the technical team to assist this is unacceptable
WK
Wesley K's update14 Mar 2022, 18:15
Reviewer Update
Hi

I've run a speed test see below and advise

image.png 85.21 KB
WK
Wesley K's update14 Mar 2022, 18:46
Reviewer Update
It's very bad now

image.png 82.12 KB

WK
Wesley K's update14 Mar 2022, 18:47
Reviewer Update
It's very bad now

image.png 82.12 KB Remove image.png 82.12 KB

WK
Wesley K's update15 Mar 2022, 12:49
Reviewer Update
Speed test now
Download =27
Upload = 0
ping = 20
Jitter=10
WK
Wesley K's update16 Mar 2022, 13:32
Reviewer Update
I don’t need you to ask me my address I want this issue sorted ASAP I’m paying for this service it’s not like it’s free since the last week of February I’ve been complaining and all you say is it’s load shedding even though there is no outrages
I asked for a direct number to call so that we sort this out but no one sent it to me