MS
Mr. Sinden
1 reviews | Active since Jan 2024
08 Apr 2025, 14:14
POOR CLIENT SERVICE
Despite paying my monthly subscription fee on 2 April 2025 my internet service was disconnected the following day. In order to get re-connected I had to pay another subscrption fee for April 2025. I am now battling to get refunded as Rain is not responding to my correspondence.
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Rain's replyOfficial
08 Apr 2025, 16:28Hi Henk,
Thank you for reaching out and bringing this to our attention. We are sorry that your experience has not been a pleasant one.
We will be in touch to further assist.
Regards,
rain.
Thank you for reaching out and bringing this to our attention. We are sorry that your experience has not been a pleasant one.
We will be in touch to further assist.
Regards,
rain.
Rain's reply08 Apr 2025, 16:28
Official
Hi Henk,
Thank you for reaching out and bringing this to our attention. We are sorry that your experience has not been a pleasant one.
We will be in touch to further assist.
Regards,
rain.
Thank you for reaching out and bringing this to our attention. We are sorry that your experience has not been a pleasant one.
We will be in touch to further assist.
Regards,
rain.