TM
Tsholofelo M

1 reviews | Active since Jun 2026

04 Jun 2024, 12:17

Poor and Stupid Service

I received a call from some lady who clearly does not know anything regarding the payment for my account and I advised that I’m cancelling the agreement and this lady had the audacity to tell me that I’m liable to pay for this month as I use the services and pay after. I explained to this lady that I did not enter into an agreement with rain so where does she get the things she’s saying and said it’s in their terms and conditions well news flash it’s not there. Rain please cancel this stupid subscription and don’t call me again.

0
Replies (4)
Rain
Rain's reply04 Jun 2024, 12:20
Official
Hi Tsholofelo M.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.
TM
Tsholofelo M's update04 Jun 2024, 14:32
Reviewer Update
I’m not sure when this post paid shenanigans started because when I started using your service I paid I didn’t use your service then pay so unless you can show proof either from a call recording when this was explained or on your so called terms and conditions, please don’t bother me about making payment
TM
Tsholofelo M's update04 Jun 2024, 14:32
Reviewer Update
Send proof then we will talk
TM
Tsholofelo M's update06 Jun 2024, 15:08
Reviewer Update
RAIN I AM WAITING FOR A RESPONSE TO THE ABOVE. I ALSO NEED PROOF THAT MY SUBSCRIPTION HAS BEEN CANCELLED