Poor and pethitic service

Item: Rain
Rating: 1
Author: Brian M

There is no 5G network at all even as I m typing this, the network had been slow the whole day today, I have logged calls but along with some of them that I have logged before, they will be ignored, this is not the best network, take it from me, you want a good value for your money and less fastration, stay far away from this.

Helpful (0)

Replies (2)

Rain's replyOfficial

04 Dec 2023, 08:06

Hi Brian

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.

Rain's reply04 Dec 2023, 08:06

Official

Hi Brian

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.

Rain's replyOfficial

04 Dec 2023, 08:12

Hi

Kindly note that the surrounding 5G towers in your area are currently down, however there are 4G towers up and running. We apologize for the inconvenience caused to you, please note that we have refreshed the connection in an attempt to connect your router to an online tower further away, please, reboot your device , and then check for a connection

Thank you
Rain

Rain's reply04 Dec 2023, 08:12

Official