Poor and disappointing, please spear yourself the headaches and frustration

I Wrote to them several times, this is what I wrote:

"The connection provider is inconsistent and unstable.

Despite having the device mounted on an antenna pole above a tow story house and connecting via a cable, and having a WiFi expert help with my setup, my connection remains well under 200 Mbps as promised (at best 110 Mbps). Most of the time I only get between 2 - 14 Mbps, sometimes up to 110 Mbps (even though nothing changed) and whilst attempting any gaming on your network there are huge packet losses and lag spikes.

Poor and disappointing. I am well within the area of coverage according to your map, which is clearly WRONG! and should be updated as my area should definitely not be on that map. Please let me know how you suggest we go about rectifying this issue ASAP

Address: ********* ************* ****"

NO Response at all, there is NO customer service and they simply don't bother maintaining their network or customers

Poor and disappointing, please spear yourself the headaches and frustration

Rain is clearly not an option!