Poor after sales service

Item: Rain
Rating: 1
Author: Jaques Van der Schyff

Once again I have to go public before Rain decides to contact me. After more than a week of poor internet and now no internet for 3 days I have logge numerous calls and emails for them to contact me. But still no response.

Helpful (0)

Replies (2)

Rain's replyOfficial

24 Apr 2025, 19:08

Hi Jaques,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply24 Apr 2025, 19:08

Official

Hi Jaques,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

JVdS

Jaques Van der Schyff's updateReviewer Update

25 Apr 2025, 19:15

So another day passes with not one phone call from rain during business hours. Still I have no internet and no answers

JVdS

Jaques Van der Schyff's update25 Apr 2025, 19:15

Reviewer Update

So another day passes with not one phone call from rain during business hours. Still I have no internet and no answers