PP
Portia P
1 reviews | Active since Jun 2019
21 Jan 2021, 13:27
poor
Poor service and not sense of agency from rain the customer care and RICA. I got a new sim card , which was activated on the 19 of Jan. since today I don't have network. I've been calling the callcenter and no one is coming back to me. I spoke to Reitumetse Nakumba yesterday, today I spoke to Clear whos the teamleader, Jestina Senatla and the team leader is Fatima Shade.
If this sim is not working by today, please cancel it and give me my money.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
21 Jan 2021, 13:56Good afternoon Portia
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
Rain's reply21 Jan 2021, 13:56
Official
Good afternoon Portia
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
PP
its been 2 full days, this is not on at all. ive paid for my service .
Portia P's updateReviewer Update
21 Jan 2021, 14:00its been 2 full days, this is not on at all. ive paid for my service .
PP
Portia P's update21 Jan 2021, 14:00
Reviewer Update
its been 2 full days, this is not on at all. ive paid for my service .
PP
Portia P's updateReviewer Update
21 Jan 2021, 16:10Mosa am still waiting for the call, this is really poor service.
PP
Portia P's update21 Jan 2021, 16:10
Reviewer Update
Mosa am still waiting for the call, this is really poor service.