poor 4g connection and services :(

Hi

I have logged a ticket with rain yesterday afternoon and until now i have had no response regarding my slow 4G connection. TICKET-*** see below complains and this only a few hours: • Riyo • an hour ago I was almost going to switch to rain luckily i read all these comments o o • o Reply o • o Share › o • o o

Chris • 2 hours ago Upload is under 1Mbps. Download is 170Mbps. Anyway experiencing the super slow upload? o o • o Reply o • o Share › o • o o 2 hours ago Rain network has been giving me problems since... I am unable to connect to internet yet money is being deducted on my account.. I’ve lodged an enquiry even today I have not been assisted o o • o Reply o • o Share › o • o o • 8 hours ago Unable to send emails since last week Thursday - unable to get through to Afrihost helpdesk - left message yesterday but they don't call back. Unable to do basic business in distress email registrations with the Govt. YOU ARE GOING TO HELP CLOSE MY BUSINESS DOWN!!!!!! o o • o Reply o • o Share › o • o o 10 hours ago Worst ever network provides activate my account on Monday and its been problematic ever since... You in line for the live chat and boom u get a mail telling you, you have missed the live chat o o • o Reply o • o Share › o o   an hour ago wow and i was thinking of switching to rain from vodacom   •  Reply  •  Share ›  • o − o 11 hours ago • edited Rain extremely slow. Got the SIM last week and from about Friday onward I had very poor internet quality and speeds with the connection dying and coming back continuously. Was it confirmed that the cable break is affecting Rain connectivity? They do not tell you this when trying to assist with the issue. Every network except for Rain seems to be working as normal. I tested with MTN, Vodacom and Rain on the same router. o 1 o • o Reply o • o Share › o • o o • 20 hours ago Guys rain is slow because the undersea cable in cape town broke and will be fixed on the 4th of April so hang tight and bare with everyone and myself. o 1 o • o Reply o • o Share › o o  

• 4 hours ago After 11pm last night i ran a speedtest, peaked at 60mbps, i doubt the cable is to blame. During the day its extremely slow because of heavy load from all the users.   •  Reply  •  Share ›  o  

8 hours ago Hi Hope you are correct and Rain could have mentioned this to me in the chat, when the cable broke i was still getting usual speeds, my issue on speeds only started on Tuesday   •  Reply  •  Share › 