TR
Theresa R

1 reviews | Active since Sept 2018

04 Jul 2020, 20:47

Pls cancel my sim card plsssss

I cancelled my rain sim card 2 days after receiving it but now I'm charged I want to pay what they say I owe but the system won't let me .I changed from unlimited off peak to unlimited on the same day when receiving sim card and the system said it changed over immediately but it still shows I'm on the old plan on site .

0
Replies (2)
Rain
Rain's reply05 Jul 2020, 08:53
Official
Hi Theresa

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

TR
Theresa R's update05 Jul 2020, 15:15
Reviewer Update
I paid for the services but now it says my services are reactivated...I dont want it reactivated I want it cancelled...pls cancel all services I have with you as I requested before ...