KD
Kabelo D
1 reviews | Active since Jun 2013
21 Apr 2021, 12:07
Please reinstate my account
Firstly my Services are suspended due to the 4G sim which I thought was cancelled.
I upgraded from 4G to 5G early March, paid the R699 upront fee, services were activated and been using it ever since. The next billing date is the 1st of May but now my Services are suspended. Please reactivate my 5G service.
Also please train your support staff on how to speak to customers.
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Rain's replyOfficial
21 Apr 2021, 12:33Good afternoon, Kabelo.
Kindly accept my apology for the inconvenience caused.
Please note that I have escalated your ticket to the relevant department and I will get back to you as soon as I get communication.
Kind Regards
rain.
Kindly accept my apology for the inconvenience caused.
Please note that I have escalated your ticket to the relevant department and I will get back to you as soon as I get communication.
Kind Regards
rain.
Rain's reply21 Apr 2021, 12:33
Official
Good afternoon, Kabelo.
Kindly accept my apology for the inconvenience caused.
Please note that I have escalated your ticket to the relevant department and I will get back to you as soon as I get communication.
Kind Regards
rain.
Kindly accept my apology for the inconvenience caused.
Please note that I have escalated your ticket to the relevant department and I will get back to you as soon as I get communication.
Kind Regards
rain.