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Penelope M

1 reviews | Active since Mar 2009

05 Jan 2021, 09:32

Please open the internet connection.

Hi Rain

Your service is very painful to use. You initially did not want to refund my money however I see you have split those funds for the next two months. Since the 1st of Jan I cannot browse the internet and you just resolved the ticket yet the issue is still not resolved. I have three modems that I tested the sim card on and on all of them the network light is solid red. Please call me or ensure the problem is resolved before rushing to close the call. Following is the call you closed without resolving the issue Hi Rain

Your service is very painful. My account was billed in advance and you noted it and only billed me R12.00 extra since the 1st of Jan I cannot browse the internet and you just resolved the ticket however the issue is still not resolved. I have three modems that I tested the sim card on and on all of them the network light is solid red. Please call me or ensure the problem is resolved before rushing to close the call.Hi Rain

Your service is very painful. My account was billed in advance and you noted it and only billed me R12.00 extra since the 1st of Jan I cannot browse the internet and you just resolved the ticket however the issue is still not resolved. I have three modems that I tested the sim card on and on all of them the network light is solid red. Please call me or ensure the problem is resolved before rushing to close the call ***

0
Replies (1)
Rain
Rain's reply05 Jan 2021, 10:18
Official
Good morning Penelope

I trust you are well

Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa