WK
Willem K

1 reviews | Active since Jul 2021

03 Jan 2025, 11:38

Please if you want to have bad experience go to rain and get difficult live

I'm so tired of struggle with rain i canceled my wifi with them on 31st of December 2024

I notice that my wifi is still on so i went and go and look on the app and notice it show that it will only be canceled 31 Jan 2025 where i already have other wifi and now need 2 pay 2 service profider

0
Replies (2)
Rain
Rain's reply03 Jan 2025, 12:28
Official
Hi Willem,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into your cancellation request, and we'll be in contact soon.

Regards,
rain.
WK
Willem K's update03 Jan 2025, 12:46
Reviewer Update
Thanks i hope for today the agent inform me i will be credit