Please fix your services and Towers quicker.

Things that made me cancel: - paying for 10 Meg speed and only ever got at most 1meg (this is with a massive booster antenna setup) - support is quite slow to get back and come up with solutions. - find out 3 weeks later the only tower nearby has been faulty (still not fixed 2 weeks after finding this out) - Told that the sim card is the problem so when ordering a replacement sim card they tell me on the day where it needs to arrive that I need to be there to collect ( I am 12 hour drive away from the location and replacement is for my gran) - You do not get invoiced a prorata rate for the multiple weeks that you haven't been connected.