MS
Mia S

1 reviews | Active since Jul 2020

14 Aug 2020, 13:25

Please DON'T get involved with Rain

Your service is embarrassing, and you know it. How do we cancel our contract/debit order payments, as I can see you removed the contact us form from the website (not as if it ever worked..). Do you have ANY customer support form, where people actually replying? To others, who read it. Please write a Google review on Rain, as there are more people exposed to Google.

0
Replies (2)
Rain
Rain's reply14 Aug 2020, 16:38
Official
Hi  Mia S

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Yeoline

MS
Mia S's update15 Aug 2020, 20:24
Reviewer Update
Dear Yeoline,
This is my second review on Rain. I have previously received exactly the same message from you, and rep**** to you with the required email address. However nothing was solved. Any legitimate company should have a phone number, where customers can call, and an email, where we can address our issues. Are you a legitimate company?