CC
Christelle C
1 reviews | Active since Sept 2017
22 Feb 2023, 16:37
Plain useless
Second time these idiots don't listen and do whatever they please! They refuse to remove my bank details from their system, even after all subscriptions is cancelled. Stay clear from this company.!
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
22 Feb 2023, 16:44Hi Christelle.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Best regards,
Rain's reply22 Feb 2023, 16:44
Official
Hi Christelle.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Best regards,
Rain's replyOfficial
22 Feb 2023, 16:46Hi Christelle.
Please be advised that your billing is post-paid, meaning that you pay for a month's service in the next month. Invoices for a month's services are generated at the end of the month, and are due in the following month on your set payment date.
Kindly note that the debit that occurred on the 1st of February 2023 was for your last invoice for your service in January 2023.
No further billing will occur as you have no active services on your account.
Please be advised that your billing is post-paid, meaning that you pay for a month's service in the next month. Invoices for a month's services are generated at the end of the month, and are due in the following month on your set payment date.
Kindly note that the debit that occurred on the 1st of February 2023 was for your last invoice for your service in January 2023.
No further billing will occur as you have no active services on your account.
Best regards,
Rain's reply22 Feb 2023, 16:46
Official
Hi Christelle.
Please be advised that your billing is post-paid, meaning that you pay for a month's service in the next month. Invoices for a month's services are generated at the end of the month, and are due in the following month on your set payment date.
Kindly note that the debit that occurred on the 1st of February 2023 was for your last invoice for your service in January 2023.
No further billing will occur as you have no active services on your account.
Please be advised that your billing is post-paid, meaning that you pay for a month's service in the next month. Invoices for a month's services are generated at the end of the month, and are due in the following month on your set payment date.
Kindly note that the debit that occurred on the 1st of February 2023 was for your last invoice for your service in January 2023.
No further billing will occur as you have no active services on your account.
Best regards,
CC
Christelle C's updateReviewer Update
22 Feb 2023, 16:47I want my bank details REMOVED from you online system, what do you not understand?
CC
Christelle C's update22 Feb 2023, 16:47
Reviewer Update
I want my bank details REMOVED from you online system, what do you not understand?
Rain's replyOfficial
22 Feb 2023, 17:04Please note you can remove your card details from your end by logging into your rain profile.
Best regards,
Rain's reply22 Feb 2023, 17:04
Official
Please note you can remove your card details from your end by logging into your rain profile.
Best regards,
CC
Christelle C's updateReviewer Update
23 Feb 2023, 07:57AGAIN, NOT LISTENING! NO, I can NOT remove the bank details on your website by logging in! It only gives you the option to AMEND bank details! Please refresh yourself with your OWN system!
CC
Christelle C's update23 Feb 2023, 07:57
Reviewer Update
AGAIN, NOT LISTENING! NO, I can NOT remove the bank details on your website by logging in! It only gives you the option to AMEND bank details! Please refresh yourself with your OWN system!
Rain's replyOfficial
23 Feb 2023, 08:59Kindly note that we have escalated for the removal of your banking details. We will update you once feedback has been received.
Best regards,
Rain's reply23 Feb 2023, 08:59
Official
Kindly note that we have escalated for the removal of your banking details. We will update you once feedback has been received.
Best regards,