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rH
raeesah H

1 reviews | Active since Jun 2020

21 Aug 2025, 17:04

****PIEST WIFI EVER

So I got a new router and new Sim wifi was working for a few days from last night no wifi again. I WANT TO CANCEL PLEASE

0
Replies (8)
Rain
Rain's reply21 Aug 2025, 17:10
Official
Hi Raeesah

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
rH
raeesah H's update25 Aug 2025, 11:11
Reviewer Update
BEFORE WE DO THE CANCELLATION PLEASE ADVISE WHY IM HAVING ALL THESE ISSUES?

rH
raeesah H's update25 Aug 2025, 11:18
Reviewer Update
WILL IT WORK BETTER IF I MOVE TO ANOTHER PACKAGE?

rH
raeesah H's update25 Aug 2025, 11:27
Reviewer Update
WILL THE 101 BE A BETTER OPTION?

I HAD NO WIFI THE ENTIRE WEEKEND

rH
raeesah H's update25 Aug 2025, 11:49
Reviewer Update
STILL NO ASSISTANCE,

I CALLED TO FIND OUT IF I CAN UPGRADE THEY SAY I CANT I NEED TO PAY THE OUTSTANDING R589 FINE I THEN ASK IF IM PAYING IN ADVANCED OR ARREARS THEY TELL ME IM PAYING FOR JULY THIS MONTH, WE ARE IN AUGUST THEY DONT KNOW HOW THEIR BILLING WORKS I WAS ON A CALL FOR 16 MIN AND NO ONE IS ABKE TO ASSIST, YOU ARE QUICK TO WANT YOUR MONEY BUT IM HAVING CONNECTIVITY ISSUES FOR MONTHS AND YOU CANT EVEN HELP ME
rH
raeesah H's update25 Aug 2025, 13:05
Reviewer Update

Connected without internet


rH
raeesah H's update25 Aug 2025, 13:06
Reviewer Update
At times it goes yellow sometimes its green without any wifi
rH
raeesah H's update25 Aug 2025, 14:05
Reviewer Update
so i should pay the account and hope for the best? this is ridiculous seriously, how much issues can one client get? am i going to receive the same issues if i move over to 101 R649? OR WILL IT BE BETTER? PLEASE GIVE ME A SOLOUTION THAT WILL WORK