SR
Selwyn R

1 reviews | Active since Nov 2009

22 May 2026, 09:30

Phone Sim data

Still waiting for feedback on my query on my missing data

0
Replies (8)
Rain
Rain's reply22 May 2026, 09:42
Official
Hi Selwyn V,
Thank you for bringing your complaint to our attention.

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,rain.
SR
Selwyn R's update26 May 2026, 13:27
Reviewer Update
This is still happening
I didnt even receive notification or sms that may data is low or finished
SR
Selwyn R's update26 May 2026, 13:28
Reviewer Update
The data you loaded 2 days ago is finished. Normally this would last 2 weeks
SR
Selwyn R's update26 May 2026, 14:35
Reviewer Update
When did it get depleted? As I said... no notification
SR
Selwyn R's update26 May 2026, 14:53
Reviewer Update
Its obvious to see that it has been fully utilized. I would still like to know when it got finished? Was it today? Yesterday? On the same it got loaded? My sms settings haven't changed
SR
Selwyn R's update26 May 2026, 23:11
Reviewer Update
This proves my point. I was using my vodacom sim during this time. Not rain. I was also given 1gb 2 days ago. What happened to that?
SR
Selwyn R's update27 May 2026, 07:41
Reviewer Update
I never asked to know how it was used. I just want to know why my data disappeared. And why your records are not showing the data you gave me 2 days ago
SR
Selwyn R's update27 May 2026, 08:02
Reviewer Update
You just keep telling me the same thing.
And how do you know if my data hasn't disappeared if it's not even on your records?
This is going to the ombudsman as it is not the first time