Pending solution

If there was a -1 I would rate rain with that. Someone called me from rain last week Friday about my contract because I did a review on them .my contract was cancelled by rain however I have been trying to reach out to them with no success until I spoke to the gentleman who was helping me ,he did fix my Account however because my contract was cancelled so is my rain SIM card ,he wanted to find out if I can still use the same SIM card or a new one should be ordered but that person he needed information from was in the meeting at that time and so the gentleman told me that he would call me back with the feedback but my question is :”is the person who was in the meeting still in the meeting until today because it has been a week since I heard from Rain .