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Phumudzo M
1 reviews | Active since Mar 2016
27 Jun 2020, 19:36
Payment was successful made but still not reflecting on system 48Hours after
I collected Rain simcard from Clicks and registered it, I was able to pay the R479 requested by the system but still the payment in not reflectiong on the system and even after paying im still unable to access the Data package i needed.
It has been more that 48 hours and I have not heard from Rain consultant. This is a pathetic service considering I have already paid for the service. Reference given to me was ***
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
28 Jun 2020, 09:59Hi Phumudzo
Trust you are well and keeping warm.
Please accept my apologies for the service that you have received thus far.
Please be advised an agent will be in contact with you soon to assist you.
Stay safe.
Regards
Fattima
Trust you are well and keeping warm.
Please accept my apologies for the service that you have received thus far.
Please be advised an agent will be in contact with you soon to assist you.
Stay safe.
Regards
Fattima
Rain's reply28 Jun 2020, 09:59
Official
Hi Phumudzo
Trust you are well and keeping warm.
Please accept my apologies for the service that you have received thus far.
Please be advised an agent will be in contact with you soon to assist you.
Stay safe.
Regards
Fattima
Trust you are well and keeping warm.
Please accept my apologies for the service that you have received thus far.
Please be advised an agent will be in contact with you soon to assist you.
Stay safe.
Regards
Fattima
PM
Phumudzo M's updateReviewer Update
29 Jun 2020, 13:37Good day once again
Im still waiting for a proper consultation, can i be called and we resolve this matter
Im suppose to work from home and now im still stuck with no way forward
How long will this take? This is taking way too much time guys please prioritize this matter or else refund me if you cannot assist me
Im still waiting for a proper consultation, can i be called and we resolve this matter
Im suppose to work from home and now im still stuck with no way forward
How long will this take? This is taking way too much time guys please prioritize this matter or else refund me if you cannot assist me
PM
Phumudzo M's update29 Jun 2020, 13:37
Reviewer Update
Good day once again
Im still waiting for a proper consultation, can i be called and we resolve this matter
Im suppose to work from home and now im still stuck with no way forward
How long will this take? This is taking way too much time guys please prioritize this matter or else refund me if you cannot assist me
Im still waiting for a proper consultation, can i be called and we resolve this matter
Im suppose to work from home and now im still stuck with no way forward
How long will this take? This is taking way too much time guys please prioritize this matter or else refund me if you cannot assist me
PM
Phumudzo M's updateReviewer Update
30 Jun 2020, 09:29Good day
I am still waiting for your agent to contact me regarding my query. You cannot keep ignoring me forever especially since you owe me.
I am still waiting for your agent to contact me regarding my query. You cannot keep ignoring me forever especially since you owe me.
PM
Phumudzo M's update30 Jun 2020, 09:29
Reviewer Update
Good day
I am still waiting for your agent to contact me regarding my query. You cannot keep ignoring me forever especially since you owe me.
I am still waiting for your agent to contact me regarding my query. You cannot keep ignoring me forever especially since you owe me.
PM
Phumudzo M's updateReviewer Update
01 Jul 2020, 08:55Good day
I haven't had anything from you regarding the money that was paid without giving me the service.
I must say. This is the worst service I ever received in my life.
I haven't had anything from you regarding the money that was paid without giving me the service.
I must say. This is the worst service I ever received in my life.
PM
Phumudzo M's update01 Jul 2020, 08:55
Reviewer Update
Good day
I haven't had anything from you regarding the money that was paid without giving me the service.
I must say. This is the worst service I ever received in my life.
I haven't had anything from you regarding the money that was paid without giving me the service.
I must say. This is the worst service I ever received in my life.
PM
Phumudzo M's updateReviewer Update
02 Jul 2020, 10:16Good day
I am yet to get a reply from you. Can you please respect me as a customer
It cant be right what you doing.
I am yet to get a reply from you. Can you please respect me as a customer
It cant be right what you doing.
PM
Phumudzo M's update02 Jul 2020, 10:16
Reviewer Update
Good day
I am yet to get a reply from you. Can you please respect me as a customer
It cant be right what you doing.
I am yet to get a reply from you. Can you please respect me as a customer
It cant be right what you doing.
PM
Phumudzo M's updateReviewer Update
03 Jul 2020, 13:37Good day
Still not have received a call not an email from you.
Still not have received a call not an email from you.
PM
Phumudzo M's update03 Jul 2020, 13:37
Reviewer Update
Good day
Still not have received a call not an email from you.
Still not have received a call not an email from you.