AB
Aqeela B

1 reviews | Active since Feb 2025

31 Oct 2025, 17:18

Payment plan

Hi rain

I wanted to know if we could discuss an arrangement I want to pay the account but I can't afford the full balance as I'm not currently working I am on maternity and I'm not getting a income however I can afford to pay a certain amount is it possible if we could discuss this and if the WiFi can be put back on is it possible I do not wanna be to much in arrears please I want to pay the account my contact number is ***

0
Replies (7)
Rain
Rain's reply31 Oct 2025, 17:53
Official
Hi Aqeela Thank you for bringing your complaint to our attention. We’re sorry that your Rain experience hasn’t met your expectations.
 We will be in touch shortly to assist you further. Regards,
 Rain
AB
Aqeela B's update31 Oct 2025, 18:04
Reviewer Update
Hi rain I'm unable to take your call right now as my son is crying
AB
Aqeela B's update31 Oct 2025, 18:07
Reviewer Update
It's not allowing me to start arrangements of what I can afford I tried but it says failed
AB
Aqeela B's update31 Oct 2025, 18:07
Reviewer Update
I have tried several times right now but it keeps on saying failed I tried the app and I tried the website but to no attempt I can't do the payment arrangements
AB
Aqeela B's update31 Oct 2025, 18:08
Reviewer Update
Please assist me I really want to pay the account as I do not want to be in arrears
AB
Aqeela B's update31 Oct 2025, 18:55
Reviewer Update
Thank you so much the advisor I spoke to was entirely very nice she deserves 5 stars she spoke calmly and explained everything to me very nicely the pros and cons thank you so much rain you guys are the best I will pay the outstanding very soon thank you
Rain
Rain's reply31 Oct 2025, 19:08
Official
Hi Aqeela Positive feedback is always encouraging, and we truly appreciate your kind words and acknowledgment. Thank you for taking the time to share your feedback. Rain