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Nosipho M

1 reviews | Active since Jul 2023

28 Oct 2024, 21:20

Payment made/disconnected

I paid on the 25th but now why am I disconnected??? ***

Please respond

0
Replies (5)
Rain
Rain's reply28 Oct 2024, 21:29
Official
Hi Nosipho,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into your billing, and we'll be in contact soon.

Regards,
rain.
NM
Nosipho M's update28 Oct 2024, 21:34
Reviewer Update
Where is that coming from? I paid you on the 25th

NM
Nosipho M's update28 Oct 2024, 21:38
Reviewer Update
Firstly my billing date with you is on the first but you debit me on the 25th been complaining about that for months until I gave up
Now you telling me I should pay 249 on the 28th after I paid 535 on the 25th? I don’t understand
NM
Nosipho M's update29 Oct 2024, 13:24
Reviewer Update
March please send me a statement cause I cant find what you talking about as I always the full amount
NM
Nosipho M's update29 Oct 2024, 13:26
Reviewer Update
Currently I’m paying 535 monthly when did it increase? From 499 I did asked about this but no response it’s also been couple of months