Payment Issues and no customer service
I have been trying to pay my account for the last week and it keeps giving me an error message after entering my card details. I am unable to continue my online business due to this problem. Customer service doesn't respond and there are no contact numbers to phone and speak to a person to resolve this issue. COVID can no longer be an excuse for this poor customer service! I demand assistance immediately or else I will be contacting the Ombudsman!
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Rain's replyOfficial
17 Sept 2020, 12:23Hi Clinton M
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply17 Sept 2020, 12:23
Official
Hi Clinton M
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline