Payment ****!

Rain ******* me into opening an account which now they oppose what is binding us. My contract with Rain is that I pay on a monthly basis for my connection. I was working at a different province for almost 2 months and therefore, I didn't see the need to pay for connection since I will not be using it. When I come back to pay as I need connection, I am charged for the 2 months that I was disconnected from and not using their internet connection. When I enquire, I am told that I am charged for their router, despite the disconnection of internet. Now my argument was that, why would I be charged the same amount and yet they have disconnected the connection? When I am connected to the wifi I pay R625, even when the internet is disconnected and not being used, I am charged the same R625 for the router! That is absolutely unfair. I then pay the balance as I needed the connection, that was 9 days ago. I am now again being debited and expected to pay! 9 days of internet and charged the same R625! When I raised this with Customer Service I am told it's policy! I am leaving Rain, I thought it was a fair subscription!!! I now saw why people around me complained a lot about this network.