Payment done before month end but switch off my router til now.

Paid my account on 30 June, 03 locked my Wifi, called them same day(Monday)Chomeka den Nawach nothing done til Tuesday spoke to Mbali she told me hv 3 branches so she doesn't know ppl I spoke too, I had explain again, she ask for prove of payment I sent it, den gone she is, called again on Wednesday same process spoke to Zakhe den ask 4 supervisor or manager he told she's on da line, Hel try to assist told him everything again like all of dem, he asked me to sent proof of payment on their whatsup, I did dat, he went to Nawaal with proof of payment ask her to send it to finance so dey can open my router he even called back to confirm dat my payment is legit so Nawaal wil cal me as soon as their done, he promised to call before he knocks off he did n promised again dat tomorrow Nawaal wil cal is Friday night now no wifi no Nawaal, I went through dis all in da name of card expired dis y I made a payment in money market with the link they have sent me cause if card expires the can't debit their money, I really need help nor refund from Rain cause I spent so much money calling them after paying so much money in their account R570. 00 too, Rain don't take their customer's serious I hv to consider 1 of competitors for sure but they must refund me please.