NM
Nicholas M

1 reviews | Active since Apr 2025

18 Jan 2026, 10:56

Paying R400 extra for 20mbps

I've been to rain queenswood yesterday regarding this issue of slow internet speeds since 9th November 2025, like wise they didn't assist. I've been trying to reach you guys so that my issue can be resolved but everyone went AWOL yet I'm supposed to be paying R400 for 20mbps

0
Replies (5)
Rain
Rain's reply18 Jan 2026, 12:19
Official
Hi Nicholas 

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.

Regards,
rain.
NM
Nicholas M's update18 Jan 2026, 12:25
Reviewer Update
I've been waiting for the past 2 months for the results... But nothing is happening instead the speed is still horrible
NM
Nicholas M's update18 Jan 2026, 16:09
Reviewer Update
My router is always online
S/N ***WDW10L***
NM
Nicholas M's update21 Jan 2026, 20:10
Reviewer Update
Since you guys have requested for the serial number both my sim cards are not working and I'm getting 1mbps on the router
NM
Nicholas M's update21 Jan 2026, 21:07
Reviewer Update
Guys this tower is giving me 5mbps... It's been like this since 9th November..... This is ******* it's been far too long now starlink will be our savior from this ****