GB
Gerald B

1 reviews | Active since Jul 2017

02 Mar 2024, 09:00

Paying for service which I'm not using

If I could give 0 stars, I would. Rain is the worst network providers in SA. I tried to cancel my month to month contract as I am not using the service for 2 months and I was told I need to wait another whole month for it to be cancelled. This means that I have to pay for something that I am not using. I would definitely not recommend using Rain as your ISP.

0
Replies (3)
Rain
Rain's reply02 Mar 2024, 09:02
Official
Hi Gerald Barnabas, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.  
GB
Gerald B's update02 Mar 2024, 09:33
Reviewer Update
***6
GB
Gerald B's update02 Mar 2024, 13:32
Reviewer Update
Thank you.