GP
Gratitude P
1 reviews | Active since Jan 2025
20 Jan 2025, 09:59
Paying for router and sim cards but no data
I’ve paid on the 7th of January R651 and you guys promised to restore my internet but its the 20th today still no update what’s happening
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Replies (2)0
Replies (2)
Rain's replyOfficial
20 Jan 2025, 11:11Hi Gratitude P,
Thank you for bringing your billling complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the billing issue, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your billling complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the billing issue, and we'll be in contact soon.
Regards,
rain.
Rain's reply20 Jan 2025, 11:11
Official
Hi Gratitude P,
Thank you for bringing your billling complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the billing issue, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your billling complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the billing issue, and we'll be in contact soon.
Regards,
rain.
GP
Gratitude P's updateReviewer Update
21 Jan 2025, 03:36Rain please stop playing with me your customer service sucks. Your consultant said I must pay R651 for you guys to restore my internet ive paid on the 7th of January now on the 20th you are telling me my account is closed.. please refund me my money or restore my internet because I’m really tired of always reaching out while you people don’t take us serious
GP
Gratitude P's update21 Jan 2025, 03:36
Reviewer Update
Rain please stop playing with me your customer service sucks. Your consultant said I must pay R651 for you guys to restore my internet ive paid on the 7th of January now on the 20th you are telling me my account is closed.. please refund me my money or restore my internet because I’m really tired of always reaching out while you people don’t take us serious